Frequently Asked Questions

Viewing ePULP items checked out

After logging in to My Account, you will be automatically directed to a list of My Checked Out Items. You can also click on the Checked Out Items link: -

Delete your ePULP Saved Search

Click on Your Account: Click on Saved Searches:

Adding an item to your ePULP cart

Only items available for checkout can be added to a Book Cart. While viewing item record, click on Add to Book Cart: -

Can I return ePULP items early?

Items cannot be returned early.

Can I renew my ePULP items?

Items cannot be renewed. They can be checked out again once the loan period has expired.

How many ePULP items can I checkout?

You can have up to 20 items checked out to your account.

Deleting items from my ePULP Lists

While viewing My List, click on the checkbox next to each item you wish to delete: Click on Delete:

View saved items on your ePULP Lists

Click on Your Account: Click on Lists All items will be displayed for All Lists:

ePULP held item - ready for checkout

To check out a held item that is now available: Click on Your Account: Click on Holds:

Delete items or empty your ePULP book cart

Click on View Book Cart: Click on the checkbox next to the item(s) you wish to delete:

Adding multiple items to your ePULP cart

Only items available for checkout can be added to a Book Cart. In search results, click on the checkbox next to each item number: Click on Add to Book Cart:

Does ePULP have apps for smartphones or other mobile devices?

ePULP does not support iOS or Android devices at this time.

Who do I contact if I need support or assistance with ePULP?

Call Questline at 407.835.7323 or click on our Digital Help Desk form.

Why is there an expire date next to my ePULP items on hold?

Holds are set to expire six months after a request is made. If the item is not available to checkout by this date, the hold will expire.

How many active ePULP holds can I have?

You can have up to 10 active holds.