Skip to main content
Site Wide Message: informational show icon?: 0
Upcoming Alafaya Branch Restroom Refresh

The Alafaya Branch will be closed for a restroom refresh, January 19 - February 20. Visit us when we reopen on February 22. Learn more >>

OCLS Logo
Show Navigation
  • Using the Library
    • Getting Started with the Library
    • Types of Cards
    • Card Sign Up
    • Library Policies
    • Fees & Fines
    • Assistive Services
    • Home Delivery
    • Suggest-A-Title
    • Apps
    • Reserve a Room
    • FAQ Search Page
  • Locations & Hours
  • My Account
  • New? Sign up for a library card >

Main menu

  • Books, movies, & more
  • Classes & Events
  • Learning & Research
  • Rooms & Studios

Quick Links

  • COVID-19 Safety Plan
  • Home Delivery
  • Melrose Center
  • Early Learning | Kids | Teens

OCLS Blog

  • Now Trending
  • TechBits
  • (Lit)erary
  • Homemade

FAQ Search Page

Search our frequently asked questions and answers
Why did the Edgewater Branch Move?
To better serve our customers, the Edgewater Branch moved to a newly renovated and bustling shopping center just one mile away from its original location. The new Fairview Shores Branch serves the same community, but is in a much more visible and accessible area. Our neighbors in the new plaza...
Customer Resolution Procedure
Purpose: The Orange County Library System has adopted the following procedure to ensure an opportunity for customers to make a formal complaint against a library decision or service. The Orange County Library System will accept and attempt to resolve all customer concerns at the service delivery...
What is the library doing to monitor the outbreak of COVID-19 in the United States?
The administration of the Orange County Library System is monitoring the outbreak of COVID-19. 
Why is this branch being refreshed, it looks fine to me?
The selected branches are popular with our customers and heavily used. Each has been in the same location for at least twenty years and some sections are now worn and outdated. These branches will be enhanced and refreshed so that they can continue to meet customer needs in facilities that serve as...
How much will these branch refresh changes cost?
Each branch is being enhanced as per the needs of the location. We strive to always be as cost effective as possible with all our projects. Our budgets are published annually in our financial reports published on our web page. View the Fiscal Year 2020 budget.
How will I get my books while you're closed for a refresh?
During each location’s closure, we invite you to visit another OCLS location until these branches reopen. The locations below are closest:
Can I still use the bathroom while the branch is being refreshed?
During the refresh projects each location will be closed to the public and their bathrooms will not be available. Upon opening again, the bathrooms will be available again and updated.
Where can I print, fax or copy while the branch is being refreshed?
During each location’s closure, we invite you to visit another OCLS location for printing, faxing and copies until the location opens again.The locations below are closest:North Orange: Fairview Shores andHiawasseeWest Oaks: Hiawassee and Winter Garden
Will the public WiFi still work while the branch is being refreshed?
No, the WiFi will not be available during each location’s closure.
Will the book drop be open while the branch is being refreshed?
The book drop will remain open at each location throughout the closures. Items may not be checked in on Saturdays or Sundays, so will be backdated on Mondays.
When will the refreshed locations reopen?
See the table below for closed and reopen dates.
Will the West Oaks Branch still have compact shelving after the refresh?
As part of our refresh, we will be removing the compact shelving.  This will allow the West Oaks Branch and Genealogy Center to have open stacks, giving customers and staff better access to all materials. 
Teen Library Corp (TLC) Volunteer
At this time we are unable to accept applications or take inquiries regarding volunteering online or by phone. Thank you for your interest.
Where will my Books By Mail be delivered during the branch refresh?
If you pick up your holds at a specific branch, please contact the Questline (407-835-7323) to indicate whether you’d like to pick up your items at another branch or switch to home delivery during the course of your location’s closure.
Filter search Hide filters
Reset all filters

Topics

  • (-) Remove Locations filter Locations
  • Branch Refreshes (10) Apply Branch Refreshes filter
  • Amenities (4) Apply Amenities filter
  • Circulation (3) Apply Circulation filter
  • Home Delivery (3) Apply Home Delivery filter
  • Events (2) Apply Events filter
  • Getting Started with the Library (2) Apply Getting Started with the Library filter
  • Assistive Services (1) Apply Assistive Services filter
  • Catalog (1) Apply Catalog filter
  • COVID-19 (1) Apply COVID-19 filter
  • Digital Media (1) Apply Digital Media filter
  • E-books (1) Apply E-books filter
  • E-magazines (1) Apply E-magazines filter
  • ePULP (1) Apply ePULP filter
  • Fees & Fines (1) Apply Fees & Fines filter
  • Library Computers (1) Apply Library Computers filter
  • Melrose Center (1) Apply Melrose Center filter
  • Rooms & Studios (1) Apply Rooms & Studios filter
  • Types of Cards (1) Apply Types of Cards filter
  • Wi-Fi (1) Apply Wi-Fi filter

Tags

  • Edgewater move (1) Apply Edgewater move filter
  • teens (1) Apply teens filter
  • volunteer (1) Apply volunteer filter
  • Early Learning

  • Kids

  • Teens

  • The Melrose Center
  • News
  • News Articles About the Library
  • Partnerships
  • Press Releases
  • Newsletter Archive
  • Support the Library
  • Donate
  • Friends of the Library
  • Volunteer
  • About
  • Annual Report
  • Art & Display
  • Awards & Recognition
  • Brand Book
  • Facts About the Library
  • Finances
  • Holiday Hours
  • Library History
  • Message from the Director
  • Mission, Vision, Values
  • OCLS Stands for Equality
  • Public Records Request
  • Special Taxing District Information
  • Strategic Plan
  • Truth-In-Millage Resolutions
  • Connect with the Library
  • Blogs
  • E-Newsletters
  • Podcasts
  • Videos
  • Board of Trustees
  • Board of Trustees Members
  • Board Meetings & Minutes
  • Board Resolutions
  • Board of Trustees By-Laws
  • Jobs
  • Benefits
  • Pre-Employment Testing
  • Contact Us
  • 407-835-7323
  • Chat with Us
  • Take a survey
  • Facebook
  • Twitter
  • Goodreads
  • Pinterest
  • Instagram
  • Youtube
  • RSS
  • Email
  • Early Learning

  • Kids

  • Teens

  • The Melrose Center
  • Connect with the Library
  • Blogs
  • E-Newsletters
  • Podcasts
  • Videos
  • Contact Us
  • News
  • News Articles About the Library
  • Partnerships
  • Press Releases
  • Newsletter Archive
  • Jobs
  • Support the Library
  • Donate
  • Friends of the Library
  • Volunteer
  • Board of Trustees
  • Board of Trustees Members
  • Board Meetings & Minutes
  • Board Resolutions
  • Board of Trustees By-Laws
  • About
  • Annual Report
  • Art & Display
  • Awards & Recognition
  • Brand Book
  • Facts About the Library
  • Finances
  • Holiday Hours
  • Library History
  • Message from the Director
  • Mission, Vision, Values
  • OCLS Stands for Equality
  • Public Records Request
  • Special Taxing District Information
  • Strategic Plan
  • Truth-In-Millage Resolutions
  • Facebook
  • Twitter
  • Goodreads
  • Pinterest
  • Instagram
  • Youtube
  • RSS
  • Email

Footer Menu

  • © Copyright Orange County Library System
  • Orlando, FL
  • All Rights Reserved
  • Privacy Policy
  • Accessibility Statement
  • Site Map