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Alafaya Branch Temporarily Closed

Alafaya Branch is closed until May 1. A staff member tested positive for COVID-19, so out of an abundance of caution, the branch will be closed while it undergoes a deep cleaning. We plan to reopen the branch on Saturday, May 1. The book drop will remain open for customers to return materials during the closure. 

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Can I share my card with anyone else?
Please remember that your card may not be used by anyone other than you.
What should I do if any of my information changes (home address, phone number, e-mail address)?
If your home address, phone number, or email address changes please notify the Library immediately by calling us (407.835.7323) or visiting any location.  You can update your home address and phone number through the change of address form. If you have requested materials and they are delivered to...
What can I do with my library card?
Your card will allow you to check out physical materials, including books, DVDs, music CDs, and audiobooks in a variety of formats. You can also attend classes and programs with your card, as well as call Questline (407-835-7323) to ask a question or get help with your account.
Why do I need a PIN?
Your PIN is a gateway to convenient Internet and telephone services that are available 24/7. Once you obtain a PIN, here's what you can do with your library card when online: Check your account and renew materials.
How do I pay my fines online?
Follow these steps to pay your fines online using a credit card:   Log in to your online library card account   Once you are in your library card account, select the "Fines & Fees" option under View. You will see a list of your fines, including date, description, and amount. Click the...
Important to Remember About Using Your Card
The following are key things to know about beginning to use your card:
Get A PIN
1. To set your PIN, go to "Log in to My Account" at www.ocls.info and enter your last name and card number. Leave the PIN field blank. Submit this information. 2. If you do not have a PIN you will be asked to enter one.
Why is my card in a temporary status?
For the first 2 weeks while we complete the verification process, your card will be in a temporary status which offers you many services including the opportunity to checkout up to ten items.
Why does the Library ask for my photo for my library card account?
We can place your photo in our system as an added tool for identity. The pictures are not to be considered an absolute deterrent against others using your card. You are responsible to provide us with immediate notice if you lose your card. If you register for your card in person, we can place your...
What type of identification do I need to get a library card account?
Present your valid Florida Driver's License or Florida State Identification, showing your correct name and residential street address within our Library District. If your Florida Driver's License or Florida State Identification lists a P.O. Box or any address other than your correct residential...
What are the requirements for accessing ePULP?
ePULP requires an Orange County Library System resident library card in good standing. 
Why should I update my library card from juvenile to adult after I turn 18?
Hey! Congratulations on turning 18!  Your current library card will expire 30 days after your 18th birthday. Don't miss out on all the great content you can take advantage of by changing your card to an adult card. 
What Are The Types of Cards?
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Getting Started with the Library
Making the Most of Your Library Card Welcome to the Orange County Library System. Here's how to get the most from your card and your library.  Let's Get Started! Some important things to remember about using your card:
Problems Delivering Notices to Some E-mail Addresses
Unfortunately, a few email service providers (aol.com, cfl.rr.com, and yahoo.com) identify the Library's email notices as spam and do not deliver our email to some customers. In order to receive these notices, we recommend that customers either sign up for OCLS' text alerts or provide an alternate...

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