Orange County Library System does not charge fines for materials returned past their due date. Materials that are more than 28 days overdue will be assumed lost and billed to the customer’s account. The bill for the item is removed once the overdue item is returned.
To help accomplish our goal or providing open access to information and materials, we apply certain fees that encourage appropriate use of our materials so that once returned the items may be borrowed by others without delay. The library provides notices to help inform borrowers regarding the use of their account.
Checkout Guide
| TYPE OF MATERIAL | CHECK OUT PERIOD | NUMBER OF TIMES ITEM CAN RENEW IF NO RESERVE ON ITEM |
|---|---|---|
| Physical Materials | 21 days | 5 |
| Delivered Materials | 21 days + 5 days for delivery | 5 |
For more information on loan periods for digital items, please visit our Downloadable Digital Resource Guide.
To check out material, your library account, and any juvenile account for which you have accepted responsibility, must be in good standing and not have any lost or damaged items charged to the account. Once lost items are returned or paid for and any damaged items are paid for, then the account will be available for use. A maximum of 100 items can be checked out at one time.
What if I lose or damage an item?
Customers will be charged the cost of the item for each item that is lost or damaged. If lost items are found in good condition within one month of payment, a refund may be issued. Please note that in order to control the quality and content of our collection, the library does not accept replacement copies in lieu of payment for damaged or lost materials.
What are other fees?
The following details fees of OCLS:
| Non-resident fee card | Individuals residing outside of the service area may purchase a Library card. The cost is $75 for three months or $125 for one year. Fee cards are non-refundable. With the purchase, family members residing at the same address would also qualify for cards. |
| Returned item missing disc, DVD | If the missing part is not returned within 30 days, the account will be charged for the cost of the item unless the item is a CD or DVD. For CD or DVDs, if the missing part is not returned within 30 days, the account will be charged a $15 replacement fee. |
| Faxing | $.50 per page |
| Scanning | Free. Scans can be saved by a portable device provided by the customer or emailed. |
| Computer use | Cardholder must have an account in good standing. Residential, property and fee cardholders may have up to three free one-hour sessions per day. Adult non-cardholders can receive one free one-hour session per day. Additional sessions are available to adults for $1 per hour. |
| Technology classes | Cardholder must have a zero balance on account. This service is free for residential, property and fee cardholders. |
| Non-resident Technology Classes | For in-person classes, the cost per class is $10. Class fees are non-refundable. |
| Meeting Room Use | Cardholder must have an account in good standing. Albertson Room (at Orlando Public Library): Effective January 1, 2024: $25 for first hour, additional hours pro-rated after first hour. ($25 catering fee if bringing hot food.) Other rooms (Orlando Public Library and Branches): $10 per hour, additional hours pro-rated by the quarter hour after 1 hour. ($25 catering fee if bringing hot food.) |
| Meeting Room Use Non-Cardholder | Effective January 1, 2024: Albertson Room (at Orlando Public Library): $50 per hour, additional hours pro-rated after first hour. ($25 catering fee if bringing hot food.) Other rooms (Orlando Public Library and Branches): $20 per hour, additional hours pro-rated by the quarter hour after 1 hour. ($25 catering fee if bringing hot food.) |
| Main Co-working Room | Cardholder must have an account in good standing. $5 per hour, pro-rated by the quarter hour after 1 hour. ($10 catering fee if bringing in hot food.) |
| Main Co-working Room Non-Cardholders | $10 per hour, pro-rated by quarter hour after 1 hour. ($10 catering fee if bringing in hot food.) |
| Melrose Center Reservations | Cardholder must have an account in good standing. View the fee schedule for studio and equipment bookings. |
| Melrose Conference Room | Residential, property and fee cardholders may reserve the Melrose Conference Room. Effective January 1, 2024, the reservation fee is $25/hour (hot food fee of $25). |
| Melrose Conference Room Non-Cardholders | Effective January 1, 2024, the reservation fee is $50 per hour (hot food fee of $25). |
| Study Room Use | Failure to check in to the Study Room within 15 minutes of the start of your reservation will result in cancellation of the reservation and the room will be available for booking by another customer. |
| Photocopies* | $.15 a page in person | Microfilm – 8 1/2 x 11 | $.15 a page in person |
| Computer Printouts* | $.15 a page in person | ||
| Color Computer Printouts* | $.15 a page in person |
For customers requesting library staff to make copies to mail or fax, there is a $5.00 handling fee plus a per copy charge: $.25 per page for 8.5 x 11 print copies, and $.50 per page for 8.5 x 11 microform. There is a 10-page maximum.
How Do I Return Materials?
Orange County Library System materials may be returned to any Orange County Library System location, regardless of where they were checked out. You may request a check in receipt at any location when you return an item to the service desk or staffed drive up window.
The library offers automatic renewals up to five times for eligible items.
Add your email address to your account and you will receive a courtesy notice three days before an item is due as well as on the due date. An overdue notice is emailed once an item is 14 days past due. If you do not have an email address on your account, the overdue notice will be mailed. Once an item is 14 days past due, it is assumed lost. A bill will be mailed, and your account will be assessed with the cost of the lost item. Return of the item in circulating condition will remove the bill from your account.
How Can I Make Payments to My Account?
Orange County Library System offers several ways to pay. You can see your bill by visiting ocls.info and selecting Log in to My Account. You are able to pay online (or by phone at 407-835-7323) with your Discover, MasterCard, or Visa. Bills can also be paid at any location. Personal checks are not accepted. Money orders or cashier’s checks are accepted via mail (Orange County Library System, Circulation Department, 101 E. Central Blvd., Orlando, FL 32801).