Late Cancellation Fees

Topic:

Patrons contacting the Library to cancel a technology class have until 11:59 p.m. the day before the scheduled class to avoid a $5 late cancellation fee.

To avoid a $5 cancellation fee, you may:

  • Cancel in person at any OCLS location no later than the day before the scheduled class.
  • Call Questline at (407) 835-7323 before 8:00 p.m. the day before the scheduled class and speak to an OCLS representative to cancel.
  • Call Questline between 8:00 p.m. and 11:59 p.m. and leave a voice mail with your name, the class title, location and date/time of the class.
  • Cancel online at www.ocls.info/CancelClass before 11:59 p.m. the day before the scheduled class.

Any person registered for a class who cancels the same day the class is scheduled or who fails to report for class will be charged the $5 late cancellation fee.

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Southwest Branch Closing for Maintenance

Southwest Branch will be closed on Monday, March 25 and Tuesday, March 26 for replacement of the HVAC unit. The book drop will remain open and we plan to resume normal operating hours on Wednesday, March 27.