General Information

Questline
For any question, including information about your library card account, the website, library locations, or to ask a reference question.

 

407.835.7323

Chat with staff
Sun. - 1 p.m. – 6 p.m.
Mon. – Thurs. 9 a.m. – 8 p.m.
Fri. – Sat. 10 a.m. – 6 p.m.

Email staff a question
(select "General Information" from the form)

 

Automated Materials Renewal Line

407.835.7323 Option 2

Book A PRO (Professional Research @ OCLS)
For one-on-one help using our resources, schedule a 30 minute appointment with a PRO at the Orlando Public Library!

Book A PRO

Circulation
Ask a question about your library card account, PIN, fines, information change, lost card, etc.

circulation@ocls.info

Event Proposal
Interested in presenting at the Library? Submit your event idea!

Present An Event

Field Trip
Interested in having a field trip to the Orlando Public Library?  Learn more about the tours, programs, and story times we have to offer by filling out this form.

Field Trip form

Genealogy
Ask a question about the genealogy collection, services provided or schedule a group visit at the West Oaks Branch Library & Genealogy Center.

genealogy@ocls.info

West Oaks Branch Library & Genealogy Center Blog Contact form

Help Desk
Have a question about how to use one of our services or websites? Running into an error? Tell us what you're trying to do and we'll assist!

Submit a Help Request

Public Records Request
Need to request public records from OCLS? Here's the contact information for our Public Records Custodian.

Records Custodian Contact Information

Suggest-A-Title
Want to request that we add a certain title to our collection? Titles not found in the catalog can be suggested.

Suggest-A-Title form

Website Feedback
Share your comment, suggestion, or feedback about the Library's website.

Website Feedback form

Directory

Administrative Team
Share comments, questions, or suggestions with the members of our Administrative Team.

Mary Anne Hodel, Library Director and CEO

Bob Tessier, Chief Financial Officer

Craig Wilkins, Chief Branch Officer

Danielle King, Chief Branch Officer

Debbie Tour, Chief of Lifelong Learning

Ricardo Viera, Chief Information Officer

Steve Powell, Chief Operating Officer

comments@ocls.info

Community Relations

407.835.7481

Friends of the Library

407.835.7496

oclsfriends.info

Human Resources

407.835.7632

OCLS Speakers Bureau
Schedule a Speakers Bureau representative to speak to your group about getting a library card, available library resources and services, home delivery of materials and other useful information.

407.835.7481

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone at 407-835-7323 or by writing to: 101 E. Central Blvd. Orlando, FL 32801.