Contact Us

General Information

Questline For any question, including information about your library card account, the website, library locations, or to ask a reference question.	407.835.7323 Mon – Thurs., 9 a.m – 7 p.m. Fri. and Sat., 9 a.m. – 6 p.m. Sun. 1 – 6 p.m. Chat with Us Mon – Thurs., 9 a.m – 7 p.m. Fri. and Sat., 9 a.m. – 6 p.m. Sun. 1 – 6 p.m. Email staff a question (select “General Information” from the form)
Automated Materials Renewal Line	407.835.7323 Option 2
Book A PRO (Professional Research @ OCLS) For one-on-one help using our resources, schedule a 30 minute appointment with a PRO at the Orlando Public Library!	Book A PRO
Circulation Ask a question about your library card account, PIN, fines, information change, lost card, etc.	circulation@ocls.info
Event Proposal Interested in presenting at the Library? Submit your event idea!	Present An Event
Field Trip Interested in taking a field trip to the Orlando Public Library? Learn more about the tours, educational programs, and story times we have to offer. Fill out this form to book your visit today!	Field Trip form
Genealogy Ask a question about the genealogy collection, services provided or schedule a group visit at the West Oaks Branch Library & Genealogy Center.	genealogy@ocls.info
Help Desk Have a question about how to use one of our services or websites? Running into an error? Tell us what you’re trying to do and we’ll assist!	Submit a Help Request
Public Records Request Need to request public records for OCLS? Public record is the information recorded by the library pertaining to its business and operations. Here’s the contact information for our Public Records Custodian. For general reference questions or research assistance, please submit your request through our Help Desk form and select “General Information.”	Records Custodian Contact Information
Share Your Library Experience Share you comment, suggestion, or feedback about the Library’s service.	Share Your Library Experience form
Social Worker Help The Library Social Worker provides one-on-one assistance and expert referral for many social services.	Library Social Worker Assistance Request form
Storyteller The Orange County Library System can provide the service of a storyteller at your location for storytelling events. To arrange a storytelling event, complete the form.	Request A Storyteller form
Suggest-A-Title Want to request that we add a certain title to our collection? Titles not found in the catalog can be suggested.	Suggest-A-Title form
Website Feedback Share your comment, suggestion, or feedback about the Library’s website.	Website Feedback form

Directory

Administrative Team Share comments, questions, or suggestions with the members of our Administrative Team. Steve Powell, Library Director/Chief Executive Officer Erica Grant, Chief of Neighborhood Services Danielle King, Chief of Neighborhood Services Leasha Tavernier, Chief of Neighborhood Services Kristopher Shoemaker, Chief Financial Officer Yvonne Hartley, Chief Human Resources Officer Sara Gonzalez, Chief of Lifelong Learning Erin Sullivan, Chief Marketing & Public Relations Officer Bethany Stone, Chief Operating Officer Lynette Schimpf, Chief Project Officer	comments@ocls.info
Equipo Administrativo Comparta comentarios, preguntas o sugerencias con los miembros de nuestro Equipo Administrativo.	comentarios@ocls.info
Marketing and Public Relations	407.835.7481
Friends of the Library	407.835.7496 oclsfriends.info
Human Resources	407.835.7632
OCLS Speakers Bureau Schedule a Speakers Bureau representative to speak to your group about getting a library card, available library resources and services, home delivery of materials and other useful information.	407.835.7481

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone at (407) 835-7323 or by writing to: 101 E. Central Blvd. Orlando, FL 32801.

Main Menu

Quick Links

General Information

Directory