FAQ
General
Q: What do I need to apply for government benefits?
A: Generally, you will need a photo ID, Social Security number, mailing address (in some cases this cannot be a P.O. Box), a computer with Internet access and time.
Q: Do you have any forms that will help me?
A: We have an Access Florida form you can fill out to keep track of your Food Stamp application.
Q: What kinds of assistance can I find through this site?
A: We have links to many government organizations who offer benefits, jobs, and financial assistance.
Q: I'm looking for a job, where can I apply?
A: We have links to government jobs in the Other Services section of the Federal Assistance area of this site. You’ll find information on local jobs in the Jobs/Employment section of the Local Assistance area of this site. If you would like to apply for a job at the Orange County Library System visit the Jobs section of ocls.info.
Q: I need money for college, where can I look?
A: Start by filling out the FAFSA. You can also create a profile on FastWeb.
Needed Documents
Q: How do I get started with Access Florida?
A: View our user guide on Access Florida both in English and Spanish.
Q: What documents do I need to apply for Food Stamps (or temporary cash assistance or other access Florida programs)?
A: You will need the following documents: Social Security number, date of birth, income and banking information, rent and utilities information, and health insurance information.
Q: What documents do I need to file for unemployment?
A: You need the following pieces of information: ZIP code, Social Security number, names and addresses of all employers, dates and gross earnings, driver's license or state ID card.
Technical Assistance
Q: I can't get to (insert name) Web site, why not?
A: Make sure you are on a computer with full internet access. Many library computers have limited or no internet access. If that isn't the problem then the Web site may be down, try again later.
Orange County Library System | Orlando, Florida