On May 9th, the new ocls.info will arrive! All webpages and URLs in the www.ocls.info website* will change as we switch to our new and improved site. When this happens, bookmarks, favorites, and links to this page may cease to work OR may redirect you to a page on the new site which contains similar content. Take a sneak peek at the new site!

*Please note that the redesign does not include the library's catalog or the event & class registration system.

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NOTE: Information about your library card and library policies will now be found in the Using the Library section of the new website. There you can browse the FAQ (Frequently Asked Questions) which is grouped by topic OR use the search bar.

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How can I cancel holds, renew items, see fines on my library card?

To perform any of these actions you must first log in to your online library card account. Within your library card account you can see the items you have checked out, the items you have on hold, and the fines you have accrued.

To cancel a hold. Click on "# requests (holds)." (Please note, this link will only show if you have items on hold.) Within the list of items you have on hold, select the particular item you wish to cancel from the list by clicking on the little box next to the item. Then click on the "Cancel Selected" button. You are also given the option to clear your entire hold list by selecting the "Cancel All" button.

To renew items. Click on "Items Currently Checked Out". (Please note, this link will only show if you have items checked out.) Select the items you want to renew by clicking in the little box next to the item. Then click on "Renew Selected Items". You can also renew all the items you have checked out by selecting the "Renew All" button. You may receive some messages that will indicate whether or not the items were successfully renewed.

To see your fines. Click on "Unpaid fines and bills", the following screen will show you a detailed description of the fines credited to your account. (Please note, the fines link will only display if you currently have fines.)

If that doesn't answer your question, try searching for another question, or contact Help Desk.

Last Updated August 9, 2010

OCLS - Orlando, Florida
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