Bios of Library Leaders
Mary Anne Hodel (Library Director/CEO)
Debbie Moss (Assistant Director & Division Head for Technical Support)
Bob Tessier (Comptroller)
Craig Wilkins (Branch Administrator, Division of Branches)
Renae Bennett (Branch Administrator, Division of Branches)
Wendi Bost (Branch Administrator, Division of Branches)
Kathryn Robinson (Division Head of Reference and Information)
Carla Fountain (Human Resources Manager)
Eric Atkinson (Information Systems Department Head)
Tracy Zampaglione (Public Relations Administrator)
Mary Anne Hodel
Library Director/CEO
Mary Anne Hodel has been director and CEO of the Orange County Library System since January 2002. Under her leadership, the system has won numerous awards, library circulation has increased 77 percent and door counts have increased 43 percent. Thanks to Hodel's innovative thinking, OCLS is a recognized leader in technology - and was the first public library in the nation to offer RSS feeds. Orange County's roving reference, virtual library, and mystery shopper programs have both been recognized as national models.
A leader in library services, she has spent her entire career working in libraries. Before coming to Florida, Hodel was director of the Ann Arbor District Library in Michigan which was named 1997 National Library of Year while she was there. Prior to that, she was Chief of the State Library Resource Center at the Enoch Pratt Free Library in Baltimore, Maryland. Hodel has also worked as a librarian for the Edward Bennett Williams Law Library at Georgetown University in Washington, D.C. Other library experience includes working as a cataloger at Ramstein Air Force Base in Germany and multiple management positions at the Natural Resources Library of the U.S. Department of the Interior in Washington, D.C.
Hodel is a member of the American Library Association, Public Library Association, the Florida Library Association, and the Library Information and Technology Association. She is a Board Member of the Public Library Association and the Chair of the Library Administration and Management Association Systems and Services Section (SASS) Management Practices Committee. She has also been appointed in 2008 to the DEMCO New Leaders Travel Grant Jury.
Hodel has a master of library science degree from Catholic University of America and a bachelor of arts in political science and history from the University of Wisconsin, Madison. She is the mother of two grown children and during her free time enjoys travel, golf and photography.
Debbie Moss
Assistant Library Director & Head of Technical Services
Debbie Moss is a longtime library professional - having served in numerous capacities for the Orange County Library System for more than two decades. As assistant library director and head of technical support, she oversees multiple areas including collection development, information systems and circulation. Moss takes a leadership role in compiling and analyzing usage trends as means of optimizing the library experience for patrons.
Before being promoted to assistant director, Moss held several positions within the Orange County Library System. She’s served as a department head, worked in Special Services and as a reference librarian. She started her career as the librarian liaison to the county jail.
She earned a master of science degree in library information systems from the University of South Florida and a bachelor of arts from Mary Baldwin College in Staunton, Virginia.
Bob Tessier
Comptroller
Bob Tessier oversees the Orange County Library System’s financial administration, business operations, risk management, business analysis and debt management. In addition, he also is responsible for facilities & operations, and custodial maintenance for the library system.
A Certified Public Accountant, Tessier earned his B.A. in Business Administration from North Adams State College in Massachusetts. He is the current treasurer of the Central Florida Chapter of Government Finance Officers Association and is professionally active in numerous groups including the American Institute of Certified Public Accountants, the Florida Institute of Certified Public Accountants and the Government Finance Officers Association.
Prior to his career at the Orange County Library System, Tessier was a partner in a CPA firm.
Craig Wilkins
Branch Administrator, Division of Branches
Craig Wilkins has been with the Orange County Library System since July 1981. He is currently the Branch Administrator responsible for the following library branch locations: Southeast, Southwest, Windermere, Alafaya and Eatonville.
During his OCLS career, Wilkins has held several varied positions – as a branch manager and as head of the following departments – Circulation, Business & Science and QuestLine. Over the years, he has been professionally active in numerous associations and is a former committee member for the American Library Association.
He is a graduate of Florida State University and received a master of library science degree there. He earned bachelor's degree in English – also from Florida State University.
Renae Bennett
Branch Administrator, Division of Branches
Renae Bennett is the branch administrator responsible for the following library branch locations: Edgewater, North Orange, South Trail and Washington Park. She also oversees property owned by OCLS as a potential branch location in east Orange County.
She has served OCLS in several leadership capacities over the last several years. Most recently, Bennett was branch manager for the Alafaya Branch Library. She has also served as the reference department head for social science, as well as in the business and science department. Prior to joining the Orange County Library System, Bennett worked at the Winter Park Library.
Bennett earned a master in library science from Florida State University and a B.A. in history and humanities from the University of Central Florida. A member of the American Library Association and the Public Library Association, Bennett has presented at national conferences on topics of interest to those in the library profession. She is a graduate of Leadership Orlando.
Wendi Bost
Branch Administrator, Division of Branches
Wendi Bost is a Branch Administrator responsible for the following branches within the Orange County Library System: Herndon, Hiawassee, South Creek, West Oaks and Winter Garden. An accomplished manager, Bost has served in several leadership capacities within the library system including Acquisition Services Manager and Collection Development Manager. She also has several years experience managing the Circulation Department. Bost is professionally active in both the American Library Association and the Public Library Association, and is a frequent presenter at national conferences. She earned a Master's in Library Science from Florida State University and a Bachelor's of Science Degree from Cornell University. Bost is also a graduate of the Executive Leadership Institute offered through the Urban Libraries Council.
Kathryn Robinson
Division Head of Reference and Information
Kathryn Robinson’s career spans more 20 years as a librarian and library administrator – giving her a unique perspective on the ramifications of the Information Age. She is a frequent conference presenter -- addressing many of the key issues facing public institutions including the role of the public library in the twenty-first century. Many of her presentations focus on using technology to improve customer service. Some of her most recent presentations were on the Balanced Scorecard of for Libraries in 2008; Mobile Reference in 2007; Future of Reference in 2006; and the Central Florida Memory project in 2005.
Robinson is an active member of the Public Library Association and the Florida Library Association. She is a contributor to the 2006 book titled The Virtual Reference Desk.
Robinson has a Master in Library Science from Florida State University and a B.A. in English from Salisbury University in Salisbury, Maryland. When she is not working, she can be found riding a tandem bike with her husband, creating art quilts, or exploring virtual worlds. She has exhibited her quilts in four virtual world quilt shows. She has two grown sons.
Carla Fountain
Human Resources Manager
Carla Fountain, SPHR, is the manager of human resources where she serves as the primary advisor to the library on personnel issues and programs. She oversees and manages human resources programs that affect all of the library district’s employees.
Fountain has 20 years of human resource experience in the public and private sector. Prior to joining OCLS, she worked in human resources management for the Hertz Corporation. She initially joined OCLS as employee relations manager and was later promoted to human resources manager as the system grew larger and personnel issues became more complex. She is a member of the Society for Human Resource Management.
Fountain received a bachelor of arts in psychology from the University of Central Florida. She is certified by the Society for Human Resource Management (SHRM) as a Senior Professional in Human Resources (SPHR).
Eric Atkinson
Information Systems Department Head
Eric Atkinson provides leadership and oversees the implementation of organization-wide strategic information technology planning, assuring reliability of information technology infrastructure and directing the delivery of technology support services. His oversight includes strategic planning, policy, capital planning, systems development, telecommunications, information security data management and e-commerce functions.
Atkinson has held a variety of positions within the Orange County Library System over the past 20 years. He has significant experience in leading the organization successfully through major change initiatives.
Atkinson earned a bachelor of science in accounting from Florida Southern College. He is a member of the Florida Library Association, the American Library Association, and the Library Information and Technology Association. His most recent presentations include the Computers in Libraries presentation on Open Source using Kete.
Tracy Zampaglione
Public Relations Administrator
Tracy Zampaglione has 15 years experience in public relations management. Prior to coming to the Orange County Library System in January 2006, Zampaglione was director of communications and marketing for the Conservancy of Southwest Florida. Before that, she was director of communications for Walden University, an accredited graduate-level university with students from all 50 United States and more than 30 countries. Zampaglione spent four years as director of public information for the city of Columbia, S.C. where she gained substantial experience serving as a spokesperson for local and national media. Her career also includes working as a media coordinator for a large government agency and as a television news reporter and anchor.
Zampaglione is an active member of the Public Relations Society of America (PRSA) and is past president of the Gulf Coast Chapter of PRSA. She also belongs to the American Communication Association, the Florida Public Relations Association, the Florida Writers Association and the Florida Freelance Writers Association.
Zampaglione earned a master's degree in journalism from the University of South Carolina and a B.A. in communications from James Madison University. She is an accredited (APR) member of the public relations profession and a frequent presenter on the topics of media relations, crisis communications and effective community outreach. Zampaglione has been honored with numerous awards in communications. In 2005, PR News magazine named her one of its public relations professionals of the year. Her viewpoints as a thought leader in the public relations field have been published in USA TODAY, the Naples Daily News and other venues.
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